At Snowpeak, accessible from www.snowpeak.co.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Snowpeak and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Snowpeak. This policy is not applicable to any information collected offline or via channels other than this website.
Collecting Personal Information
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the website.
- Purpose of collection: to load the website accurately for you, and to perform analytics on website usage to optimize our website.
- Source of collection: collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose: shared with our processor Shopify
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, UPI ID and bank name (in case of net banking), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from our website visitors.
- Disclosure for a business purpose: shared with our processor Shopify, Shiprocket and Razorpay
Customer support information
- Examples of Personal Information collected: name, order number, email address and phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected from our website visitors.
- Disclosure for a business purpose: will not be shared outside this website
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@snowpeak.co.in or by telephone on (011) 26948939 and (011) 49707974 (Available between 0900 hrs IST to 1800 hrs IST, Monday to Friday).
Hind Agro Sales, New Delhi - 110044, India
Last updated: 23rd February, 2022